Julie M. Reiser

Work Experience
1999 - present Reiser and Associates, Inc. Reno, NV
Vice President
Oversee running of managing general agency. Point of contact for clients regarding policy issues, premium payments, cancellations, etc. Assist in establishing procedures and policies for the various agency functions.

Sept. 1998 - Nov. 1999 Gates McDonald Reno, NV
Lead Systems Analyst, Western Region
Overhauled mainframe claims system to incorporate unique needs of retrospective rating plans. Acted as liaison between users in western states and programmers in the home office in Ohio. Designed and wrote specifications for new functions based on user needs. Beta tested for programmers until systems ready to go into production. Established procedures for new entries and maintenance of current customer records.

Jan. 1997 - Sept. 1998 Reiser and Associates/W.R. Gibbens - Reno, NV
Systems Specialist
Designed database for all retros. Designed and maintained reports for various groups needed on weekly, monthly and yearly basis. Set up and maintained all computer systems and consulted for W.R. Gibbens in order to facilitate communications between operational entities.

March 1995 - Dec. 1996 Ingram Micro Santa Ana, CA
Operations Analyst I, Operations Analyst II, Senior Operations Analyst
Designed, programmed and maintained labor reporting program for evaluating work efficiency in the warehouses (now implemented in every distribution center in the country). Worked will all departments to establish standards for hundreds of job functions for labor Reporter. Designed, programmed and maintained labor forecasting program to work in conjunction with Labor Reporter. Responsible for all tracking and communication all nationwide distribution center orders during Windows 95 release.

Education
Nov. 1998 - University of Nevada, Reno - Advanced Management Certificate
Dec. 1994 - University of Nevada, Reno - B.S. in Business Administration/Computer Information Systems and Economics
June 1989 - Carson City High School - High School Graduate

Awards Received
May 1996 - Sammy Award , Ingram Micro
Given to one employee nationwide for outstanding performance
Oct. 1992-June 1993 - British Universities North American Consortium
Work Abroad Program

Worked at Harrods, Ltd. London, Sr. Sales Associate and inventory coordinator
1989-1994 Robert Z. Hawkins Scholarship
1986-1987 Rotary Scholarship Abroad- New Zealand